You need a expert for your digital project?

Hello, my name is Tilo Hammer and i love automation! That is why i change my basic skills as financial consultant in 2009 and focus on online sales special for financial products. When you plan to optimize your company with process automation, improving the quality of your customer service or increase the online sale of your products, than i am the best choice for you.

WHY - TILO HAMMER 

quality - experience - success

+17

years OF experience 

In 2001 i start my education in the german leading Bank Landesbank Berlin. After 8 years of financial consulting i focus since 2009 on web and App based solution for financial life. Since 2014 i work into different IT projects for banks and financial service providers.

100%

Financial skills

As a Bank Advisor i learn banking business process from the base. Also into my first job after my education i get the experience of selling financial products like insurances, loans or investments to B2C customers. The knowledge helps me a lot to use technology solutions efficient.

+20

expert-team-members

From my past IT projects i developed also a team of more than 20 experts in the field of Online Marketing & IT.  With the team i can solve project bottle necks with quality work in less time and can provide you more knowledge for your project. 

99%

ReMOTE

Where ever your project starts, i optimize my working process for remote work. That helps you to minimize mistakes of communication, save travel costs and bring you 100% transparency of the work that was done.


request YOUR 20 MIN FREE REVIEW-INTERVIEW

Fill in the form and i call you back. We can discuss your project and your questions. Also i provide you a 20 min cost free project review. So you will get live experience from my skills.

YOUR BENEFITS

You have big benefits to realize your digital project with me.

BEST PRACTICES

I know what i am talking about. I have done a lot of digital projects and knows on what you need to look for, os that your project will be successful.

Modular

You can decide. Do you have a team from IT Experts, then i can work with them and give them advise. Alternative i can provide you a team for your project.

FAST SUPPORt

Bank "2020" has individual processes, all the better that our Service Platform can be adapted to all individual wishes.

All-in-one

I provide you experience over the hole customer journey from you digital customer. So i help you to minimize the risk of your project and saving of expenditure.

Project Experience

Here you can found a list of project where i was responsible.

PRACTICAL CASE EXAMPLE - SERVICE PLATFORM

ADVISORY SUPPORT

Bank "2020" had the goal to increase the number of customer consultations and to reduce the duration of the customer consultations to the essential part of clarification to any questions regarding offers.

IDENTIFY NEEDS IN 4 MINUTES

A face-to-face needs analysis by Bank "2020" takes an average of 50 minutes. The customer answers a few questions using the app and receives afterwards the evaluation. Today, the customers of Bank "2020" get a needs analysis before the appointment with their advisor.

SCHEDULING AN APPOINTMENT WITH AN ADVISOR

Frank Wartmann wanted to increase the appointments of his advisors. After the needs analysis, the customer received a recommendation for action in the app and the option of scheduling an appointment with his advisor. This way, they could schedule a telephone appointment immediately.

OPTION FOR DIRECT CONTRACT CONCLUSION

For certain product types, such as car insurance, Bank "2020" made it possible for their customers to conclude directly in the app. In this way, the less profitable topics could be outsourced.

PRACTICAL CASE EXAMPLE - SERVICE PLATFORM

DIGITAL CONTRACT FOLDER

The customers of Bank "2020" were to be able see the contracts which they made via Bank "2020". In addition, customers could add further contracts from other vendors for a holistic contract overview.

MORE CUSTOMER INTERACTION

49% of all customers of Bank "2020" who installed the app on their smart phone managed their contract data independently.

BETTER INSIGHT INTO THE CONTRACT SITUATION

The customer advisor of Bank "2020" could access the current contract overview of the customer and provide better advice in this way.

INCREASE IN SALES

On average every fourth customer who used the app optimised their existing contracts, which allowed Bank "2020” to increase its sales.

PRACTICAL CASE EXAMPLE - SERVICE PLATFORM

COMPANY HOME PAGE

The new digital service of Bank "2020" was to be launched as a new brand. For this, a company home page was required.

QUICKLY CUSTOMISABLE

The staff of Bank "2020” created the content without having to resort to IT experts. This saved time. The new pages were also automatically optimised for smart phone.

USABLE TEMPLATES

In order to realise quick implementation, the team of Frank Wartmann was able to use a selection of templates and thus had to adapt only little content.

LEAD GENERATION

Through an integrated form function, Bank "2020" could generate many new leads automatically via the home page which were then handled in the back-end for the employees.

With Love from berlin

Please contact me for your questions or send me a message into the Chat on that page.

Phone number:
+49 1579 232 55 83
Address:
Innsbrucker Str. 38 10825 Berlin
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